ATTENTION FOR BOOKINGS IN JUNE 2024!
FROM 01 TO 09 JUNE THE RESORT WILL BE CLOSED FOR POOL REFURBISHMENT.
FROM THE 09TH TO THE 30TH OF JUNE YOU WILL BE ABLE TO BOOK BUT YOU WILL NOT BE ABLE TO USE THE SWIMMING POOL BECAUSE THE PAINT WILL BE DRYING.
FOR THIS REASON, THE PRICES ARE BETTER THAN THE REST OF THE YEAR.
IF YOU WISH TO CANCEL WITHOUT PENALTY, WE WILL REFUND THE FULL DEPOSIT.
APOLOGIES FOR THE INCONVENIENCE
Our reception is open from 08h to 20h. You are obliged to inform us of your arrival time. If it is later than 20h and you do not inform us, we will not be responsible for you not being able to enter the Resort. We can also provide you with a transfer from the airport for 45€ each way. We would need your flight number and time of arrival at the airport, as well as the names of the 2 passengers.
At the momment of booking, we charge 30% of the total invoice to confirm the booking.
If you cancel 30 days before the check-in date, we refund 20%. Otherwise, we do not refund anything.
If you prefer to change the dates of your booking, you can do so as long as they are the same days and the same price (maximum 30 days before the check-in date).
Full payment of the invoice must be paid at the time of check-in. The full payment of the invoice will have to be satisfied at check-in. We do not accept pre-authorised cards to be charged after check-out. Only Visa or Mastercard cards are authorised for immediate payment.
If you are unable to pay by card, please email us at contact [at] venus-star-resort [dot] com.
We will give you the possibility to use another payment method.
Departure from the bungalow at 11h. Check-in from 14h.
In case the booking program shows your desired booking period as not available, please contact us by email contact [at] venus-star-resort [dot] com and we will inform you about our availability.