NOTICE TO MINORS.
People over 18 years old can register at www.venus-star-resort.com as users.
Minors under 18 years of age cannot enter our Resort, as it is a resort for adults only.
If you are under 18 years old and have accessed our website, you should not register as a user and you are totally prohibited from booking at Venus Star Resort.
PRIVACY AND RIGHTS TO BE RESPECTED AT www.venus-star-resort.com
Our company is characterized by the respect and due care of the personal data of our users/customers. As a user, you should know that your rights are guaranteed.
Our principles regarding your privacy are as follows:
We do not ask for personal information unless it is necessary to provide you with our services.
We do not share our users’ personal information with anyone, except to comply with the law or if we have your express permission.
LEGAL REGULATIONS TO WHICH THIS WEBSITE IS SUBJECT
www.venus-star-resort.com has adapted this website in accordance with the requirements of the Organic Law on Personal Data Protection (hereinafter Law 3/2018 LOPDGDD) and other applicable regulations, with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals (hereinafter RGPD), as well as with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter LSSICE).
RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA
Identity of the person in charge: Venus Resort SL
Trade name: Venus Star Resort
Address: Calle Einstein nr. 4 – Sonnenland -35100 Maspalomas
E-mail: contact [at] venus-star-resort [dot] com
For the purposes of the provisions of the General Data Protection Regulation 2016/679 of 27 April 2016, the personal data you provide on the forms on the website will be processed on the website. To process our users’ data, we use all the technical and organisational security measures provided for in current legislation.
PRINCIPLES OF APPLICATION TO YOUR PERSONAL INFORMATION
When dealing with your personal data, we will use the principles contained in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data:
Principle of lawfulness, fairness and transparency.
Principle of data minimization.
Principle of limitation of storage time.
Principle of integrity and confidentiality.
HOW WE HAVE OBTAINED YOUR PERSONAL DATA ON OUR WEBSITE
The personal data we process on www.venus-star-resort.com comes from:
The interested party may exercise the following rights:
The right to request Access to your personal data, and to obtain information about whether or not we are processing personal data concerning you.
The right to request the rectification of inaccurate data, or if necessary, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Right to request the Limitation of the Treatment of your Data, in which case we will only keep them for the exercise or defense of claims.
Right to request the Opposition to the Processing of your Data, under certain circumstances and based on reasons related to your particular situation.
Right to the Portability of your Data.
Right to Withdraw the Consent given, without such withdrawal affecting the lawfulness of previous processing based on such consent.
Right to effective judicial protection and right to complain to a Control Authority.
Contact form: We request the following personal data: name, email, subject and message. In order to respond to the requirements of the users of www.venus-star-resort.com, we use these data to answer requests and respond to doubts, complaints, comments, among others, that may arise with regard to the information included on the website, the services provided through the website, the processing of their personal data, questions regarding the legal texts included on the website, as well as any other query that they may have and which are not subject to contract conditions.
Web Reservations: We request the following personal data: Name, Email, Address, Telephone, Reservation date, reservation characteristics, credit card details, special requests. To process the reservations of the users of www.venus-star-resort.com, other purposes for which we treat their personal data are
To ensure that the conditions of use and applicable law are met. This may include the development of tools and algorithms that help our website to ensure the confidentiality of personal data collected.
To support and improve the services offered by our site.
According to the Regulation (EU) 2016/679 of the European Parliament and the Council of 27th April 2016, Venus Resort S.L., with address at Calle Einstein nr. 4 – Sonnenland, Las Palmas de Gran Canaria, CP 35100 will be responsible for the treatment of the data corresponding to the users of the website.
www.venus-star-resort.com does not sell, rent or lease personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in various cases, collaborations with other professionals may be carried out. In such cases, the consent of the users will be required, informing them of the identity of the collaborator and the purpose of the collaboration, all under the strictest security.
LEGITIMACY FOR THE TREATMENT OF YOUR DATA
The offer of our services is based on the consent that is requested, as well as the contracting of our services according to the terms and conditions that are stated in the Contracting Policy.
The use of your data is legitimated by the European and Spanish data protection regulations in accordance with the following legal bases
– You have given your consent (a consent form has been submitted to you to authorize the processing of your data for certain purposes; you may revoke the consent given at any time);
PURPOSE – The processing of your data is necessary for the management and maintenance of a contract with you;
– The processing of your data is necessary to comply with our legal obligations;
– We use your data to achieve a legitimate interest and our reasons for doing so outweigh any possible prejudice to your rights to the protection of your data;
There may be purposes that are permitted under other legal bases; in such cases, we will make every effort to identify the legal basis in question and communicate it to you as soon as we become aware of its existence.
RECIPIENTS TO WHOM YOUR DATA WILL BE COMMUNICATED
In order to provide services strictly necessary for the development of the activity, www.venus-star-resort.com shares data with the following providers under their corresponding privacy conditions. The data will be communicated to the following companies to provide services strictly necessary for the development of their activity, www.venus-star-resort.com shares data with the following providers under their corresponding privacy conditions.
Google Analytics: a web analysis service provided by Google, Inc. a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help www.venus-star-resort.com analyze the use that users make of the web site. The information generated by the cookie about your use of www.venus-star-resort.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.
When you browse www.venus-star-resort.com we may collect non-identifiable data, such as IP addresses, geographic location (approximately), a record of how our services are used, as well as other data that cannot be used to identify the user. Non-identifying data also includes data related to your browsing habits through third party services. This website uses the following third-party analysis services:
We use this information to analyze trends, administer the site, track users’ movements around the site and gather demographic information about our user base as a whole.
DATA PRIVACY AND SECURITY. ACCURACY AND TRUTHFULNESS OF DATA
www.venus-star-resort.com undertakes to use and process the data, including the personal data of the users, with due respect for confidentiality and to use them in accordance with the purpose of the same, as well as to comply with its obligation to store them and to adapt all measures to avoid their alteration, loss, treatment or unauthorised access (such as the https protocols we use), in accordance with current legislation on data protection. www.venus-star-resort.com cannot guarantee the absolute impregnability of the Internet network and, therefore, the violation of data through fraudulent access by third parties. As a user of www.venus-star-resort.com, you are responsible for the correctness and veracity of the data that you provide to www.venus-star-resort.com exonerating Venus Resort SL, of any responsibility in this respect. The users guarantee and are responsible for the exactness, validity and authenticity of the personal data that they provide, as well as committing themselves to keeping it duly updated. The user accepts to give the complete information, as well as correct in the form of contact disposed in our web page.
ACCEPTANCE AND CONSENT
CORREOS INFORMATIVOS / COMERCIALES
Conforme a la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y Comercio Electrónico (LSSICE), www.venus-star-resort.com no realiza prácticas de SPAM, por lo que no envía correos comerciales por vía electrónica que no se hubiesen solicitado o autorizado de forma previa por el usuario. En el formulario dispuesto en la página web, el usuario tiene la opción de otorgar su consentimiento expreso para recibir el boletín, independientemente de la información comercial solicitada de forma puntual. Atendiendo a la Ley 34/2002 de Servicios de la Sociedad de la Información y de comercio electrónico, www.venus-star-resort.com se compromete a no enviar comunicaciones de carácter comercial sin su debida autorización e identificación.
CONSULTAS SOBRE LA POLÍTICA DE PRIVACIDAD O SOBRE TUS DERECHOS
Si tienes alguna cuestión, consulta o duda sobre la gestión de alguna información personal que hayas proporcionado, puedes contactarnos a través del teléfono o correo electrónico indicados a continuación:
Tlf: 918.104.22.168 – 622.214.171.124
Email:contact [at] venus-star-resort [dot] com